Growth Care for it support companies
Growth Care for it support companies, so someone answers when it breaks.
£149 a month, optional. Cancel any time, with a month's notice. It covers hosting, updates, the changes you want made, and a monthly check that enquiries are reaching you, because a contact form can stop sending without anyone noticing.
What is included
Exactly what you get.
Hosting, SSL, backups and software updates handled
The small changes you want made, handled within the plan
A monthly check that forms, click-to-call and WhatsApp all still work
Uptime and speed monitored, so you hear about problems before a customer does
No minimum term, and if you stop, you keep the site
Not included. Ad spend is paid to Google directly and sits outside the plan. New pages as you grow are covered; a whole new section of the site is agreed with you first.
Built for it support companies
Made for your trade.
Every trade asks something different of its website. For an it support company, these are the parts built in.
- Separate paths for business support and home or small repairs, each with its own services, prices and contact route.
- A managed services page explaining what a contract covers, response times and how pricing works.
- Pages for the services you want more of, such as cyber security, Microsoft 365, backups or network installs.
- A switching page that explains how you take over from a previous provider.
- A clear support link for existing clients, pointing to your helpdesk or ticket system.
- Certifications and partner status explained, with the areas you cover on site stated plainly.
What it costs
£149 a month.
Growth Care looks after the site after launch. The site itself is yours outright; Growth Websites start at £1,400, one-off.
The free Growth Audit comes first either way, so you find out what is actually wrong before you spend anything.
In our clients’ words
What our clients say.
Questions
The ones that come up.
Do I have to take Growth Care?
No. The website is yours outright at £1,400 whether or not you ever pay another penny. Growth Care is there for owners who would like someone else to handle hosting and changes.
What counts as a change?
Prices, photos, opening hours, a new service, a member of staff, a review to add. If it turns into a whole new section of the site, we will tell you before doing it.
Is it worth explaining Cyber Essentials on our site?
Yes. Many business owners have heard of it through suppliers, insurers or public sector tenders, but do not know what it involves. A clear page explaining what it is, whether you hold it, and how you help clients achieve it is useful to buyers and shows expertise. The technical details should come from you.
How do we show that switching provider is not a risk?
Explain the process: an initial audit, documenting existing systems, handover of passwords and licences, and a planned date for taking over support. Many businesses stay with poor providers because they fear disruption. A page setting out the steps and what the client needs to do gives them the confidence to change.
How do we get reviews from business clients?
Ask after a successful project or at a regular review meeting, and give a direct link. Reviews that describe response times, problems solved and how easy you are to work with are the most persuasive. With permission, a short case study naming the client's sector and the problem you solved carries even more weight than a star rating.
Also for it support companies
Growth Care for it support companies
Find out what your website is costing you.
A free Growth Audit, done by hand: a written, prioritised audit of your website, with the three fixes worth making first. It is yours to keep.
We take on a limited number of builds at once, so there is usually a short wait before a new one starts. Once yours starts, it is about 14 working days from agreed direction to launch.